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Priam Technologies Inc. offers multiple shipping options to our Reseller Partners. We make every effort to ship all orders received by 2:00 PM EST on the same day (excluding weekends and federal holidays). We can ship to any part of the world. We can ship on your shipping account, as well as provide blind shipping and drop shipping services when requested.
Most credit card orders placed online are shipped within 24 hours, provided the items are in stock. Orders placed on the weekends or federal holidays are processed on the next business day. As soon as your order has been shipped, we send you an e-mail with the shipping details and tracking information for your package.
Shipping charges are non-refundable unless we shipped incorrect item(s). Undeliverable or refused orders, due to incorrect address and/or absence etc., will be refunded in the original form of payment, less the applicable shipping charges.
We ship to all locations in the U.S. and internationally. Please be advised that shipping charges paid by the customer for all international (including Canada) shipments are exclusive of customs duties, brokerages and taxes. The customer will be solely responsible for such customs duties, brokerages and taxes in the event that such obligations take place.
Occasionally, certain products may be on back-order and not available for immediate shipment. In such a situation, your account manager will immediately inform you of the nature of delay and the estimated date of availability of the item(s). The communication with you will be done either by phone or by e-mail. We will send you the available items and keep only the remaining order on a "back-order" status and ship them as soon as they become available. As a result, occasionally, you will receive multiple shipments for one order.
Your satisfaction is important to us. If you have any question regarding our shipping policy, please feel free to call us at 905-963-1207 or e-mail us at . We will be glad to help.
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